Complaints
If you are unhappy with any matter in connection with the tournament, you may raise the matter verbally with the referee. If you are still not satisfied, a written complaint may be lodged with the LTA at officiatingsupport@lta.org.uk. The LTA’s Officiating Manager will determine what further action, if any, should be taken, including referring the matter to another party such as a club, County Association or Organising Committee and/or the LTA Disciplinary Officer (to be dealt with in accordance with the LTA’s Disciplinary and Dispute Resolution Procedures). For the avoidance of doubt, the results of all matches connected to the complaint will stand in any event.
Scheduling
Match times are fixed by the referee and are not negotiable. All applicants are considered available to play all times throughout the published dates and times of the tournament. Should you have any valid scheduling requests, please contact the tournament referee with as much notice as possible. It is each player’s responsibility to find out when they are required to play. First match times will usually be sent to players by email. This information will also be published on the LTA Competition Portal as well. If you have not been informed when you are playing within 48 hours of the start of the tournament, please contact the tournament referee. If miss your match, you will lose your entry fee and be subject to no show penalties under the LTA Withdrawal Penalty system. During the tournament, you must not leave the club without checking if and when you are required to play next.
Format
Schedule Permitting, matches will be the best of two tie-break sets plus Match Tie Break (to 10) with the following exceptions:

(a) semi-finals and finals singles in the (i) Open (Men’s and Ladies’) Championship and (ii) Suffolk (Men’s and Ladies’) events ; best of 3 tie break sets; (b) Junior doubles matches will be best of two tie-break sets plus Match Tie Break (to 10) with no-advantage scoring at deuce;

(c) Mini Events to be advised on the day they start.

There will also be no-advantage scoring at deuce in all Seniors Doubles .
Suffolk Area Qualification
Entrants must have been born within the County, or have been resident within the County for a continuous period of not less than twelve calendar months immediately preceding the start of the Championships, AND must not have played in a Closed County event for another County, or played for another County in the twelve calendar months immediately preceding the start of the Championships.
Clothing
RECOGNISED TENNIS CLOTHING comprising predominantly white sleeved tops with white or coloured shorts/skirts MUST BE WORN. Tracksuits must be removed after the warm-up and before play starts, unless otherwise agreed by the Referee.
Liability
All players who enter this tournament use the venue and compete at their own risk. Neither the tournament, its officials nor the venue, its staff, management or committee will be responsible for death, personal injury, or loss of or damage to property whether occurring on the premises or otherwise, other than liability for negligence incurred under English law. If we make a mistake which prevents you from playing or continuing in the tournament, the maximum amount we shall be liable for is the value of your entry fee.
Ownership
With the exception of LTA Staged Competitions, ownership of the competition lies with the Tournament Organiser/Organising Committee not the LTA. Any correspondence in relation to the tournament shall be directed to the named Tournament Organiser on this fact sheet.
Wild Cards
The organiser/organising committee reserves the right to issue wild cards, in accordance with LTA Competition Regulations.
Refund Policy
Standard Refund Policy
You will not be charged an entry fee for an event if: • we cancel the tournament • we decide not to run an event • your application to an event was unsuccessful • you cancelled an application prior to the published cancellation deadline (subject to an admin fee) • you were placed on a reserve list but were not called upon to play • you were placed on a reserve list and invited to take part with less than 24 hours’ notice and decided not to accept • we are unable to accept your application for any other reason We shall refund any entry fee paid for any event which is cancelled, curtailed or abandoned provided that:
Rules Governing the Tournament
The tournament is sanctioned by the Lawn Tennis Association (“the LTA”) and will be run in strict accordance with the ITF Rules of Tennis, the Rules of the LTA and the LTA Competition Regulations, including the LTA Code of Conduct (as each may be amended from time to time). By submitting an application to this tournament you acknowledge and agree that you are subject to the Rules and Regulations of the LTA including the application of the LTA Competition Regulations (including the LTA Code of Conduct), the Rules of Tennis and the LTA Rules (including the LTA’s Disciplinary and Dispute Resolution Procedures, Tennis Anti-Doping Program and Regulations concerning Match Fixing, Financial Speculation and Betting) The tournament committee may alter or add to these rules in which case we will post written details on the tournament notice board and/or the tournament website. The referee shall however have general discretionary powers in interpreting any rule or regulation relating to the tournament and in situations not specifically covered by any applicable rules or regulations governing this tournament.
Refusal of Entry
The organiser/organising committee may decline to accept an application from any player without giving reason.
Data Protection Statement/Privacy Policy
By submitting an application to this tournament, you agree to the publication of your name, LTA membership number, rating, ranking, county, acceptance status, match details and results on the LTA website and to the LTA and/or the tournament organiser of LTA the tournament, using the details provided on the entry form to communicate information about this and future tournaments, in my geographical area, via post/email or SMS.
Anti-Doping Regulations
Regarding the LTA’s Anti-Doping Regulations please refer to relevant section of the LTA Disciplinary Code. (LTA Disciplinary Code, Appendix 1 – Tennis Anti-Doping Programme) This can be found at https://www.lta.org.uk/about-us/what-we-do/governance-and-structure/rules-regulations/
Emergency Medical Treatment Provision
In a case of accident, illness or emergency at the tournament, acknowledge that emergency medical treatment will be provided if recommended by appropriately qualified medical personnel including, without limitation, St John’s Ambulance;.
Media & Photography Policy
By entering you acknowledge that you may be involved in any filming of, and publicity connected with, the competition, including on-court video recording, media interviews, photographs, TV footage, and live streaming of matches. Please inform the entries secretary or tournament referee if you do not wish to be involved in such publicity. Unofficial photography and video recording is not permitted without the prior consent of the tournament referee, any players involved in such photography/video footage and (in the case of players under 18 years of age) their parent or legal guardian. To avoid disruption to play, requests must be made with sufficient notice as consent will not normally be sought from players once a match (including warm-up) has commenced. Please refer to the LTA Photography and Filming Policy (2019) available at www.LTA.org.uk/CompetitionRegulations for further information.